We are always looking for ways to improve our services and ensure you have the best possible experience with us. You can help us get it right by telling us what you think of the service delivered by us.
We would welcome your feedback and would be delighted if you are happy with our service that you recommend us to your friends and family.
If for any reason you are unhappy with the service you have received from us, we would welcome the opportunity to discuss this with you and hopefully put things right. Please ask to speak to your orthodontist or the Practice Manager.
However, if you feel your problem can not be dealt with in this manner, please make a formal written complaint to Dr Andrew Lumb. Our full Complaints Policy and Procedure document is available on request.